1) Customer Support Officer 
 
A Shipping company named Fameline Holding Group (https://fhg.global/) based in Limassol, is looking for a Customer Support Officer that speaks Chinese and English and has work permit to join their team.
 
Job Requirements:
  • To receive enquires from the customer through various media including fax, email and letter, or B2B
  • To process these, from the enquiries stage to the invoice stage where applicable, including regular follow up and reminders.
  • To coordinate the Principal, Supplier, Customer, forwarding agents interaction through all of the sales processes including but not limited to enquiry, quotation, order receipt & acknowledgement.
  • Request for readiness, despatch, freight tracking, documentation legalisation, invoicing, etc. (where applicable)
  • Creation and control of all manual and electronic filing systems for customer sales cases and all relevant office paperwork.
  • To respond to customer and supplier’s general inquiries as necessary.
For any further information you may need, please contact the company at This email address is being protected from spambots. You need JavaScript enabled to view it.