• SYSTEMS SECTOR
 
 
Networks Sector:

The Networks’ Sector delivers high speed and reliable intranet and internet access to the Academic Community. It also provides 2nd and 3rd level network support to the local ΙΤ support teams, to the user support sector as well as to the wide community. The sector’s basic activities involve the management, support and continuous development and upgrade of the wired and wireless network infrastructure, the integrated communication services for voice, video and data, the DHCP and DNS services infrastructure, the enforcement of the internet security policy, as well as the technical support of the .cy registry.

Services:
  1. Access and Aggregation Network (Layer 2 and 3)
  2. Network Physical infrastructure (Layer 1)
  3. Domain Name and Dynamic IP Assignment (DNS/DHCP)
  4. IP Telephony and Fax
  5. Video Conference and e-presense
  6. Network Security
  7. User and Admin Network Authentication
  8. Core and Datacenter Network
  9. Wireless Network (ucywifi,eduroam)
  10. Monitoring, Backup and Network Inventory
  11. .CY registrar technical support
  12. CYNET technical support
  13. Certificate service
 
 
 
Information Technology Support Sector:

The Sector is responsible for the support of UCY users for IT infrastructure systems and equipment. In addition, the Sector manages central computer laboratories, printing multifunction machines, as well as requests for the purchase of IT equipment for the Administrative Services. The Sector provides the University Community with multimedia services and is responsible for educating users to use the services of the Infrastructure Information Service.

Services:

  1. Operate Service Desk
  2. Technical Support for Administrative Services
  3. Mutlimedia Services
  4. Management of Central Computers Labs
  5. Management of Multi-function Printers
 
Information Technology Support TEAM:
 
- Providing support to workstations, desktops, laptops which have been procured through the approved funds (412 and 311) of the University of Cyprus and are used by the academic, administrative staff and students.
 
Specifically:
  •  a diagnosis is made for a defective hardware unit and tis replacement / repair, if the necessary credits are available,
  • Operating system installations (Microsoft Windows, CentOS, RedHat, Ubuntu, Mac OS) and software programs are legally available to the University of Cyprus, through licensed use contracts and which are supported by their manufacturer.  It is also possible to install open source software.
- Support for computers connected to laboratory machines.
 
Specifically:
  •  a dignosis of a defective harware unit is made and the owner is informed
  • operating systems and software are installed if permitted by the owner
- Management and maintenance of servers if used for administrative operation.
 
- In case of research center servers or used for research or research support, support is provided up to the point of configuring the operating system or installing basic (non-specialized) software programs.
 
-  The procedures provided by the University of Cyprus for receipt, acceptance, and delivery of computer equipment are followed.
 
- Keeping a purchase record, recording and updating status data for existing and new computer equipment, for each item in the Supply Chain Office.
 
- Carrying out tenders, receiving and evaluating offers for specialized computer equipment, in accordance with the circulars of the University of Cyprus and the instructions of the Contracts and Procurement Sector.
 
- Providing advice on specifications of computer equipment that will be connected to machines.
 
- Carrying out purchases and renewals of software licenses.
 
- Ability to monitor articles 412 (purchase of computer equipment), 332 (maintenace and operation of computer equipment) and 336 (Software licenses) of the approved budget and advice on their proper use is provided where requested by President / Dean / Director.
 
 - Provide support for IP telephony.
 
 - Activations of IT network points.
 
  (NEW) Campus Support Team (OLD) Campus Support Team Faculty of Engineering Support Team
 TEAM COMPOSITION
 
 1. Savvas Constantinou, IT Officer (Head of Team)  
 2. Andreas Andreou, IT Officer
 3. Michalis Kladeftiras, Senior Computer Assistant
 4. Harris Charalambous, Senior Computer Assistant
 5. Faedros Xenophontos, Computer Assistant
 6. Kyriakos Georgiou, Computer Assistant
 7. Gabriel Nikolaou, Computer Assistant
 
 1. Kallis Kappelos, IT Officer
 2. Georgia Kosma, Senior Computer Assistant      
 
 
 
 
 
 1. Antonis Antoniou, IT Officer
 2. Terpsa Kouzari, Senior Computer Assistant      
 3. Lefteris Zacharia, Computer Assistant
 4. Mary Ilarionos, Computer Assistant
 
 
 
SUPPORTED ENTITIES
  • School of Social Sciences and Education:
    • Department of Social and Political Sciences
    • Department of Law
    • Department of Psychology
    • Music Workshop
  • School of Postgraduate Studies
  • School of Humanities:
    • Department of French and European Studies
  • School of Economics and Management:
    • Department of Business Administration and Public Administration
    • Department of Accounting and Finance
    • Banking and Financial Studies Research Unit
    • Center for Economic Research
  • Medical School
  • Administrative services:
    • Rectorate
    • Directorate of Administration and Finance
    • Financial services
    • Technical services
    • Human Resources Service
    • International Relations Service
    • Studies and Student Welfare Service
    • Research Support Service
    • University Development Service
    • Internal Audit Service
    • Promotion and Development Sector
    • Contracts and Procurement Sector
    • Athletic Center
  • Organized Entities:
    • University Community (Guilds and Student Union)
    • Business Management
    • Confucius Institute at the University of Cyprus
    • Language Center
    • Teaching and Learning Center (KEDIMA)
    • Entrepreneurship Center
    • University Publications of Cyprus
    • University Field Research Center
    • Student Welfare Association
    • Mental Health Centre
    • Affiliate Organizations European Cyprus Office
    • Cervantes Institute
    • University of Cyprus Nursery and Kindergarten »Lito Papachristoforou"
    • University of Cyprus Radio Station

  • Faculty of Letters (8 entities in 7 locations)
    • Department of Classics and Philosophy
    • Department of Byzantine and Modern Greek Studies
    • Department of History and Archaeology
    • Schools of Modern Greek
    • Cultural Center
    • Research Center of the Modern Greek School of Petrondas
  • School of Humanities (3 entities in 3 locations)
    • Department of English Studies
    • Department of Turkish and Middle Eastern Studies
  • Department of Education (5 entities and 10 Laboratories in 2 locations)
  • Other Entities:
    • Centre for Life Long Learning, Assessment and Development (KEPEAA)
    • Research Laboratories of the Psychology department
    • Center for applied Neuroscience (KEN)
    • University of Cyprus Centre for Field Studies
    • University Field Research Center (PAKEPE)
    • Neurocognitive Research Laboratory
    • Understanding and Learning Laboratory
    • Experimental Psychology Laboratory
    • Social and Developmental Psychology Labs
    • Clinical Psychology and Psychophysiology Research Lab
    • ACThealthy
    • NeoPrismC
    • MadLab  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
  • Faculty of Engineering
    • Department of Architecture
    • Department of Electrical and Computer Engineering
    • Department of Mechanical and Manufacturing Engineering
    • Department of Civil and Environmental Engineering
    • FOSS Research Centre for Sustainable Energy
    • EMPHASIS Research Centre
    • KIOS Research and Innovation Center of Excellence
    • Nireas International Water Research Center
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
> For the submission of requests / problems which will be recorded in the central request management system of IT Infrastructure Service, the members can contact,
  • Email: This email address is being protected from spambots. You need JavaScript enabled to view it.
  • Inside telephone: 2222
 
> In cases where members would like information or IT questions (such as equipment purchases, software availability, IT advise) can communicate
 
  • For the (NEW) Campus Support Team:
   E-mail: This email address is being protected from spambots. You need JavaScript enabled to view it. or the internal telephone 5153 to contact the Support Team Coordinator
   E-mail: This email address is being protected from spambots. You need JavaScript enabled to view it. or the internal telephone 4404 to contact the Deputy Coordinator of the Support Team
 
  • For the (OLD) Campus Kallipoleos Support Team:
   E-mail: This email address is being protected from spambots. You need JavaScript enabled to view it. or the internal telephone 4433 to contact the Support Team Coordinator
     
     
  • For the Faculty of Engineering Support Team:
   E-mail: This email address is being protected from spambots. You need JavaScript enabled to view it. or the internal telephone 5152 to contact the Support Team Coordinator
   E-mail: This email address is being protected from spambots. You need JavaScript enabled to view it. or the internal telephone 3631 to contact the Deputy Coordinator of the Support Team Coordinator
 
> For any other issues that cannot be addressed or for issues that do not fall within the remit of the Support Team and are relate to IT, 
  • Email: This email address is being protected from spambots. You need JavaScript enabled to view it. or phone 5100, to contact the IT Infrastructure Service